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1st Quarter Award Winners 2009 |
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Congratulations to our 1st Quarter Award Winners: Melvin H. Lieberman Golden Eagle Award Angela Basley Hampton Inn Southfield, MI Spirit of Service Diane Robinson Hampton Inn Ann Arbor, MI James L. Schwartz Cup Hampton Inn & Suites Normal, IL FHG SuperBowl Winner Fairfield Inn Bloomington, IN Home Office Hero Jason Selim Accounts Payable
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King Adam and His Team Shows Their Appreciation |
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FHG Sales Teams on a Mission! |
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Home Office Team Member Highlight |
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Special Note From the President! |
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Dear Team,
Lots of FHG in the news this month. IND GM Mike Campbell rated a full page (page 8 if you are looking) in this month’s Lodging Hospitality Magazine. Mike was featured for his work with the Indiana Department of Energy utilizing a partial state grant to install a solar panel on the roof of his hotel. Great job Mike! Chicago area hotels CTD, CHS, ILR and CSL were recognized at a press conference by the Illinois Hotel and Lodging Association for their efforts to “go green” as part of the IHLA Stay Green Program. Marketing Manager Lucy Subhasiriwatana has been named Chairwoman of the IHLA under 30 Gateway Council. The Gateway Council is a chapter of the AHLA group committed to exploring opportunities in hospitality for rising stars under the age of 30.
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Hilton Garden Inn Green Efforts in effect |
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Great service is essential to FHG. We are driven as a company to please every guest every time. As shown below, we are headed in the right direction of quality service. Please view the wonderful comments directly from our guests:
SpringHill Suites, Chicago O’Hare This past Saturday I was attending a training session at the hotel, being held by my employer Cultural Care Au Pair. I had a family medical emergency. My son was taken by ambulance to Weiss Memorial Hospital in the city for post surgery hemorrhaging. I needed to find transportation to the hospital approximately 15 miles away. Ryan D Graham, Guest Services Manager helped me find the best and fastest way. He arranged for cab, printed out map quest directions, and helped me tremendously. I can't thank him enough for his kindness and assistance during my crisis. I arrived safely to the hospital in 30 minutes. My son had emergency surgery to stop the bleeding and he is home now. Karen S. Relstab Wyndham Hotel, Buffalo Grove, IL "WONDERFUL!! I am a corporate trainer that spends a lot of my time on the road.. The staff here was EXCELLENT.. From front desk, to shuttle drivers, to room service! FANTASTIC!!" David Thompson, Guaranty Bank
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Future Leader Graduates 2008! |
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Future Leaders is a program designed to help develop department heads into General Managers. In 2008 FHG had five managers to graduate from this program! The graduates were: Alison Papini, AGM at the SpringHill Suites in Warrenville, IL, Ross Guthrie, AGM at the Hampton Majestic in Downtown Chicago, Tony Kressy, AGM at the SpringHill Suites O'Hare, Ryan Graham, GSM at the SpringHill Suites O'Hare, and Andrew (AJ) Ward, AGM at the Fairfield Inn & Suites in Downtown Chicago. Congratulations Graduates!
View the graduates here
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AH&LA launches the Under 30 Gateway Membership |
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 At FHG we know that the way we treat our guests determines whether he/she will be loyal to our company. It is also known that our guest service is what sets us apart from our competition. That is why we are determined to deliver quality service to every guest every time. Please click here to view some good guests stories!
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At First Hospitality Group "we believe that our company's success is rooted in respect for the individual and must be nurtured through the embracement of a common set of values." Do you know what our company's values are?
Click here to get the answer to the poll!
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Career Opportunities, New Hires and Promotions |
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Contact Latasha Petty, People Services Coordinator at 847-939-5427 or lpetty@fhginc.com to apply. Read More for the latest new hires and promotions!
SalesSales Task Force Manager, Home Office, Rosemont, IL Director of Sales, Hampton Inn & Suites, Lincolnshire, IL Operations Chief Engineer, Hampton Inn & Suites, Lincolnshire, IL Director of Engineering, Hilton Indian Lakes Resort, Bloomingdale, IL Front Desk Agent, Hampton Inn & Suites, Downtown Chicago Night Auditor-PT, Hampton Inn, Ann Arbor, MI Guest Service Representative, Hampton Inn, Ann Arbor, MI Guest Service Manager, Hampton Inn, Ann Arbor, MI
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