
MME's Ed Wheeler receives Honorable Mention
Visible and Involved - Robert J. Habeeb is passionate about people first
A 60-second profile in Lodging Magazine. Read the article.
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FHG Associate appointed to MSU Board of Directors
Congratulations Rob Sadoff, FHG's Financial Analyst. Rob was appointed to the Board of Directors at The School of Hospitality Business at his alma mater, Michigan State University this past May.
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Mark Curatolo is Our Home Office Hero
Property Accountant, Mark Curatolo was recently recognized as the 1st Quarter Home Office Hero at a celebratory luncheon, catered by our own Old Chicago Restaurant! The Home Office team and all of Team FHG appreciate the outstanding work that Mark puts in on a daily basis. Mark is the accountant for The Hampton Inn & Suites in Lincolnshire, Illinois, The SpringHill Suites in Warrenville, Illinois, The Hilton Garden Inn in Minneapolis, Minnesota, the Hampton Inn in Southfield, Michigan, The Fairfield Inn & Suites in Chicago, Illinois, and SALSA 17 restaurant.
Director of Training, Gail Lyman said, "Mark always has a fantastic attitude each and every day at the office. He has volunteered to help and identified ways to help more!"
His helpful and selfless attitude towards service makes Mark a great Home Office Hero!
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Boss of the Boss
It's always been FHG's philosophy that the Home Office works for you, the associates in our hotels! Now we are taking this philosophy to a whole new level! Introducing the "Boss of the Boss" program...
If you exemplify the FHG SPIRIT of Service everyday, you deserve the chance to be the ultimate boss and to show Chairman and CEO, Stephen Schwartz and President, Bob Habeeb your tricks of the trade. Put them to the test and see if they can keep up with what you do so effortlessly each and every shift. Train them to make beds just as fast as you or to greet guests with an award-winning smile. Stephen and Bob will work for you and they are eager to learn from the very best!
All you have to do to have the opportunity to be the "Boss of the Boss" is impress your GM with your great guest service and can-do attitude, in hopes that you may be nominated for the SPIRIT of Service award. The winners of each quarter's SPIRIT of Service award will each have their turn to be "Boss of the Boss", so keep great service alive because you never know who may take notice!
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MME has the Schwartz Cup
In December, team members at the Residence Inn in Maumee, OH, celebrated a prestigious team accomplishment. Through their efforts in the 3rd Quarter of 2009, Team MME won the James L. Schwartz Award and took possession of the Schwartz Cup. The Cup will now stay at MME until the 4th Quarter champion is crowned.
FHG People Services Manager, Teresa Delgado and Benefits Coordinator, Maria Halloran proudly presented the team with the Schwartz Cup. Pictured is Team MME and the Cup.
Click "Read more" below to learn more about the James L. Schwartz Award.
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Nate Hartman is Golden
Nate Hartman, Chief Engineer at the Residence Inn, in Maumee, Ohio recently won the 4th Quarter Melvin H. Lieberman Golden Eagle Award. Nate was in attendance at FHG's Annual Eagle Awards Dinner and was called up to the stage to be presented with his recognition plaque by FHG CEO, Stephen Schwartz and President, Bob Habeeb.
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Great Guest Comments
One of the biggest reasons for FHG's success is the emphasis our great team members put on delivering great guest service on a daily basis. Below are some recent comments made by our satisified guests...
Hampton Inn, Bloomington, Indiana
"It is during times such as this one that a person appreciates your staff going the extra mile to help comfort a difficult time. I will be in and out of Bloomington over the next couple of months and I will have the opportunity to stay at the Hampton and personally thank you."
Hampton Inn & Suites, Kokomo, Indiana
"I just spent the weekend at the Hampton Inn & Suites in Kokomo, Indiana. The hotel was great and I loved my room, but most of all, I must comment on the staff. Very courteous and professional, and accommodating and polite... I'm running out of superlatives! I will absolutely stay there again!"
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2nd Quarter Award Winners